We will be with you throughout this difficult time, and have created this COVID-19 Patient Resource Page to keep you up-to-date with the latest information and links to reliable sources of information which will help you understand how you can safely access medical care.
Yes, you can.
Wyong Rugby Leagues Club has a drive-through clinic open Monday to Friday from 8am to 2pm (weather permitting).
You do not need a referral from your GP to attend this drive-through. Please stay in your vehicle and present your Medicare card.
Have you just been tested for COVID-19 and are unsure about what you need to do now?
Do you know how to get your test results or what to do if you have a negative COVID-19 test but still feel unwell?
Scan the QR code below for information
or click here to read the latest information from the Department of Health NSW.
To ensure everyone’s safety and so that everyone remains at home as much as possible, we are changing how appointments can be made. We have decided that the safest way to do this is for your usual GP to call you about your health concerns prior to a face to face consultation being made with us.
Many of your concerns can be addressed in a phone call without the need for you to leave your home.
If you need to see your GP, please book a Telehealth appointment online, or call our receptionists on 4333 1222 – they will place you on your GP’s list for a phone call.
Our GP’s are doing the bulk of Telehealth calls in the mornings between 8am and 12noon. Unfortunately we can’t guarantee an exact time, but if you have a Telehealth appointment your GP will be calling you.
Please do not come into the practice unless you have an appointment.
If your GP requires you to come to the practice, they will make an appointment time for you.
Please remember that social distancing also means you should not be bringing extra family members or friends with you to your appointment unless absolutely necessary. If possible, have them wait in the car or outside until the appointment is over.
Do not arrive too early for your appointment as we are trying to limit the number of people in our waiting room. Please wait in your car, or in an open space before entering the clinic.
It is a requirement of entry that all patients must wear a mask. If you do not have a mask we can supply one for you.
Tips on GP phone calls
Video consultations will be introduced soon – we are just ensuring we have the right platform for you to use that is safe and secure.
Your GP will send your script to your local pharmacy (where possible). Scripts cannot be picked up from our practices unless organised at the time of the consultation.
Scripts organised in the morning will be available at your nominated pharmacy by 2.30pm that day. Scripts organised in the afternoon will be available at your nominated pharmacy by 9am the next day.
If your script is urgent, please let your GP know and we can organise for a faster turn-around time.
If you are in a high risk group, or unable to attend your Pharmacy, see if they can deliver your medication.