New patients welcome!

Both of our practices are open delivering the quality healthcare that you have come to expect from Coastal Health Medical Centre. All of our Doctors are available to see existing patients and are happy to have new patients join our practice.

If you need a script or a referral, or if you’re feeling unwell – your Doctor can discuss this over the phone with you and determine an appropriate course of action.

Whilst restrictions are in place across NSW we are limiting the number of patients who can enter our practice. Your safety and the safety of our staff is our priority.

By limiting patients and increasing our already strict cleaning regime, patients can have peace of mind that we are doing all we can to keep you safe when coming into a Coastal Health Medical practice.

Tips on Telehealth phone calls

  • If you have a mobile phone – please make sure you have your phone on and with you on the morning of your phone call
  • If you have a landline – please make sure you are home on the day of the phone call
  • Protect your privacy.  The GP will ask you personal information to ensure they are speaking to the correct person, so try to make sure no-one else can overhear your conversation – don’t be in the supermarket or at the shops or on speaker.
PATIENT NOTICE: COVID-19
We are still open delivering quality healthcare during this ongoing COVID-19 pandemic. We understand that this is a stressful, uncertain and anxiety-provoking time for many of our patients and have implemented some additional procedures in regard to booking appointments to ensure the safety of all our patients and staff. Our reception staff are happy to assist you with your enquiries and we appreciate your understanding and patience as we attend to your needs, however rude or aggressive behaviour will not be tolerated.

Appointment Bookings
  • Regular patients of the practice who have visited in the last 12 months can make a Telehealth appointment with their usual GP via telephone - if you require a face to face appointment you can discuss this with your GP during the telephone consultation.
  • New patients & patients who require skin cancer checks are asked to call 4333 1222
When presenting at the practice
  • Our doors are locked to ensure the safety of our patients and staff – if you have an appointment please knock and our receptionists will let you in.
  • All visitors are required to wear a face mask when in the medical centre - face masks will be provided if you do not have one.
  • Only patients with appointments (& their carers or those with toddlers) will be allowed into the practice.
  • Temperature checks will be done at reception & COVID-19 questions will be asked.
Please do not come to the practice if you do not have an appointment or are suffering from respiratory symptoms (cough, sore throat, shortness of breath, fever) or if you have been overseas, to Victoria, or been in contact with a confirmed case of COVID-19.