Pathology services reopened at our Toukley Medical Centre

Our pathology services run by Douglass Hanly Moir Pathology have reopened on Monday and Friday mornings at our Toukley clinic.

Your safety during this difficult time is our main concern – we follow stringent health and hygiene guidelines so you can rest assured that your visit to our pathology rooms will be a safe one.

We are employing both proactive and reactive measures to ensure that high traffic surfaces such as door handles, bench tops, handrails and bathrooms remain clean to minimise the spread of germs.

When visiting our pathology rooms please adhere to the 1.5 metre social distancing guidelines and maintain a safe distance between yourself and others at all times, and remember that it’s better if you do not bring family members with you unless absolutely necessary.

PATIENT NOTICE: COVID-19
We are still open delivering quality healthcare during this ongoing COVID-19 pandemic. We understand that this is a stressful, uncertain and anxiety-provoking time for many of our patients and have implemented some additional procedures in regard to booking appointments to ensure the safety of all our patients and staff. Our reception staff are happy to assist you with your enquiries and we appreciate your understanding and patience as we attend to your needs, however rude or aggressive behaviour will not be tolerated.

Appointment Bookings
  • Regular patients of the practice who have visited in the last 12 months can make a Telehealth appointment with their usual GP via telephone - if you require a face to face appointment you can discuss this with your GP during the telephone consultation.
  • New patients & patients who require skin cancer checks are asked to call 4333 1222
When presenting at the practice
  • Our doors are locked to ensure the safety of our patients and staff – if you have an appointment please knock and our receptionists will let you in.
  • All visitors are required to wear a face mask when in the medical centre - face masks will be provided if you do not have one.
  • Only patients with appointments (& their carers or those with toddlers) will be allowed into the practice.
  • Temperature checks will be done at reception & COVID-19 questions will be asked.
Please do not come to the practice if you do not have an appointment or are suffering from respiratory symptoms (cough, sore throat, shortness of breath, fever) or if you have been overseas, to Victoria, or been in contact with a confirmed case of COVID-19.